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POLICIES and COPYRIGHTS
Security:
Shopping at The Antarctic Connection™ is always safe.
We follow the strictest protocol for processing your credit card and personal
information. We use a SSL (secure sockets layer) technology server
for all personal and credit card information. SSL is the industry
standard for encryption technology. Essentially, your credit card
and personal data are broken down and encrypted for travel across the
Internet so that it cannot be deciphered if it were intercepted.
SSL works with Netscape Navigator (v2.0 and above), Microsoft Internet
Explorer (v3.0 and above) and America On Line (v3.0 and above).
In addition
to our solid encryption security we take an extra step to strip your credit
card number after your order has been processed. Some companies store
this information in easily "hacked" databases. We remove this
risk altogether. We also are Payment Card Industry (PCI) compliant.
Privacy
Policy:
Your privacy is very important to us! Our privacy policy is simple,
yet strict. We will not release any personally identifiable information
to any other party outside of normal order processing . We do not sell,
lease, rent or distribute any of our customer, user, or member lists.
Always has been and always will be our policy!
The Antarctic Connection® collects personally identifying information
from our customers, members, and users during purchases, information requests,
member sign-up, or from contests and information surveys. We respect
the privacy of all our customers, members, and visitors and will never
disclose any identifiable information to any third party without
first receiving your explicit permission. The information you provide
will be used to process your order or provide the information you requested.
Travel information requests are directed to our affiliate travel agencies,
their respective privacy policies apply.
International
Credit Cards:
Credit cards from outside the USA may require additional verification
prior to processing. If we are having trouble verifying the information
you provided we will conduct what is known as a Small Charge Verification.
On Our
End:
* We will authorize a random dollar amount between $.01 and $3.00 USD
on the same card used to place the order.
* We will contact you via the phone or email to notify you that this authorization
has taken place.
You Then:
* Need to contact the bank associated with the card that was used and
determine the amount that was authorized. It will show up as a fee from
AntarcticConnection.com. It does not have to be in USD, we can perfom
the conversion.
* Then you need to inform us at (877) 766- 9423 of the authorized amount.
You can confirm via email to manager@antarcticconnection.com but you will
need to include the following in your email message: your name, order
number, and the amount of the authorization.
This Is
Done To..
* Protect our customers, and us, from any unauthorized use of credit cards
* With this process we can confirm that you have the credit card in your
hands, with all the pertinent account and bank information, and that you
are in good standing with your bank.
* We do reserve the right to use the same process to verify addtional
cards that you use.
Returns policy - 100% Customer Satisfaction Guarantee:
We guarantee all of the products we sell. If for any reason
you are dissatisfied with your purchase, simply ship the product
to the address below.
* Product(s) must be returned within 30 days of delivery to your address
and product(s) must be in "original" condition. Please
include your reason for return.
Send
returns to:
The Antarctic Connection™
Returns Department
766 Carter Notch Rd
PO Box 538
Jackson, NH 03846
Copyrights:
The content of this site; its images, graphics and text are copyright
protected under United States and International copyright laws.
No part of this website may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, electrostatic,
magnetic tape, mechanical, photocopying, recording or otherwise without
permission in writing from The Antarctic Connection™.
©
Copyright 1998 - 2010
All US and International laws apply.
Trademarks:
The Antarctic Connection™, Antarctica is
closer than you think!™, All Things Antarctic!™
are the trademark property of The Antarctic Connection LLC.
Prices:
All prices and charges quoted are in US dollars ($). Prices or charges
listed within this site are subject to change. Any order submitted
before a price change will be honored with the price or charge as
of the date order was submitted.
Liability
Disclaimer:
Except as specifically stated within this Website, neither The Antarctic
Connection LLC, nor its owners, directors, managers, employees
or other representatives or affiliates will be liable for any damages
arising out of or in connection with the use of this site.
Contact
us
Email: manager@antarcticconnection.com
Telephone: 603-383-6282
Fax: 928-752-1385
Orders: 877-766-9423 (877- SnowIce) Call Toll Free within North America
The
Antarctic Connection is a privately held limited liability company.
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