HOME  
Proceed to Checkout
Company Information Guarantees and Policies Shipping Info FAQ's Wholesale First Visit Partners


Home

Policies

International Credit Cards


Security

Privacy Policy

Return Policy

Copyrights

Trademarks

Prices

Disclaimer

Contact us

POLICIES and COPYRIGHTS

Security:
Shopping at The Antarctic Connection™ is always safe.  We follow the strictest protocol for processing your credit card and personal information.  We use a SSL (secure sockets layer) technology server for all personal and credit card information.  SSL is the industry standard for encryption technology.   Essentially, your credit card and personal data are broken down and encrypted for travel across the Internet so that it cannot be deciphered if it were intercepted.  SSL works with Netscape Navigator (v2.0 and above), Microsoft Internet Explorer (v3.0 and above) and America On Line (v3.0 and above).

In addition to our solid encryption security we take an extra step to strip your credit card number after your order has been processed. Some companies store this information in easily "hacked" databases. We remove this risk altogether. We also are Payment Card Industry (PCI) compliant.

Privacy Policy:
Your privacy is very important to us! Our privacy policy is simple, yet strict. We will not release any personally identifiable information to any other party outside of normal order processing . We do not sell, lease, rent or distribute any of our customer, user, or member lists. Always has been and always will be our policy!

The Antarctic Connection® collects personally identifying information from our customers, members, and users during purchases, information requests, member sign-up, or from contests and information surveys.  We respect the privacy of all our customers, members, and visitors and will never disclose any identifiable information to any third party without first receiving your explicit permission.  The information you provide will be used to process your order or provide the information you requested.  Travel information requests are directed to our affiliate travel agencies, their respective privacy policies apply.

International Credit Cards:
Credit cards from outside the USA may require additional verification prior to processing. If we are having trouble verifying the information you provided we will conduct what is known as a Small Charge Verification.

On Our End:
* We will authorize a random dollar amount between $.01 and $3.00 USD on the same card used to place the order.
* We will contact you via the phone or email to notify you that this authorization has taken place.

You Then:
* Need to contact the bank associated with the card that was used and determine the amount that was authorized. It will show up as a fee from AntarcticConnection.com. It does not have to be in USD, we can perfom the conversion.
* Then you need to inform us at (877) 766- 9423 of the authorized amount. You can confirm via email to manager@antarcticconnection.com but you will need to include the following in your email message: your name, order number, and the amount of the authorization.

This Is Done To..
* Protect our customers, and us, from any unauthorized use of credit cards
* With this process we can confirm that you have the credit card in your hands, with all the pertinent account and bank information, and that you are in good standing with your bank.
* We do reserve the right to use the same process to verify addtional cards that you use.


Returns policy - 100% Customer Satisfaction Guarantee:
We guarantee all of the products we sell. If for any reason you are dissatisfied with your purchase, simply ship the product  to the address below.
* Product(s) must be returned within 30 days of delivery to your address and product(s) must be in "original" condition.  Please include your reason for return.

Send returns to:
The Antarctic Connection™
Returns Department
766 Carter Notch Rd
PO Box 538
Jackson, NH  03846

Copyrights:
The content of this site; its images, graphics and text are copyright protected under United States and International copyright laws.  No part of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, electrostatic, magnetic tape, mechanical, photocopying, recording or otherwise without permission in writing from The Antarctic Connection™.

© Copyright 1998 - 2010
All US and International laws apply.

Trademarks:
The Antarctic Connection™, Antarctica is closer than you think!™, All Things Antarctic!™ are the trademark property of The Antarctic Connection LLC.

Prices:
All prices and charges quoted are in US dollars ($).  Prices or charges listed within this site are subject to change.   Any order submitted before a price change will  be honored with the price or charge as of the date order was submitted.

Liability Disclaimer:
Except as specifically stated within this Website, neither The Antarctic Connection LLC, nor its owners, directors, managers, employees or other representatives or affiliates will be liable for any damages arising out of or in connection with the use of this site. 

Contact us
Email: manager@antarcticconnection.com
Telephone: 603-383-6282
Fax: 928-752-1385
Orders: 877-766-9423 (877- SnowIce) Call Toll Free within North America

The Antarctic Connection is a privately held limited liability company.

   home · shipping · policies & copyrights · first visit & faqs · about us · contact  
 

Go to Checkout

If you know your existing member name and password, Click here.