Shipping Information
Domestic U.S.
- US Postal Service
- United Parcel Service
Canada
International
Contact us
SHIPPING INFORMATION
All Orders Shipped Next Business Day*
Domestic
United States Orders - Using U. S. Postal Service:
United States Postal System shipping rates are dynamically generated from
the USPS database based on order total shipping weight. These rates vary
from order to order. The best way to determine what the shipping cost
will be is to place the items you want in the virtual shopping cart and
proceed through the first check-out screen.
Domestic
United States Orders - Using United Parcel Service:
UPS
rates are weight based and are automatically calculated online through
your virtual shopping cart during checkout.
Any premium service- such as Next Day, 2nd Day, or 3 Day services are
based on box dimensions not weight as calculated through your shopping
cart checkout.
Restrictions:
UPS services, USPS Next Day and Second Day Air are not available to APO/FPO,
PO Box addresses, AK, HI, PR, USVI, Guam, all US protectorates or any
address that does not have a street address. For these addresses
all orders will be shipped and charged at USPS Priority rates.
* We make every attempt to ship orders on the next business day, however, we do not guarantee this policy.
International
Orders -(including Canada and Mexico) :
Duties and Taxes
We
are located
in New Hampshire, USA. All shipments outside of the USA are subject to
duties, tariffs, and VAT (Value Added Tax).
* These costs are your responsibility.
* We will
not ship these items as a "Gift".
* These additional fees are not associated with the Antarctic Connection.
They are levied upon entry into the destination country.
* For more information on these taxes / duties, we recommend that you
contact your local Customs office.
Each
country's Customs agency will inspect all imported parcels. This may delay
your delivery time time regardless of your shipping selection.
Refusing International Shipments
* If your shipment has been received by customs
and you refuse it because you will not pay the tariffs or taxes, we will
refund you the cost of the product AFTER charging you for the shipping
and additional fees required to return the package to us.
Shipping Options
* Express Mail International (EMI)- Standard
time 6 business days
* Priority
Mail International (PMI) - Standard time 10 business days
* First
Class Mail -for parcels under 4 pounds (size restrictions apply as well)
- delivery time varies with location
*These timeframes are general guidelines provided
by the U.S.Postal Service. Actual delivery times depend on final destination
and Custom inspections.
Package
Contents
All
parcels sent to foreign destinations must list contents and prices for
customs. Our law requires that we provide this information.
** International order shipping rates are based on one parcel. If shipment requires multiple parcels actual shipping costs will be charged. (Rolled Maps and Posters will ship in a tube separate from all other items.)
Taxes:
One of the benefits of shopping at The Antarctic Connection is that we
are based out of tax free New Hampshire. At this time there are
no state or federal taxes added to any orders. So U.S. shoppers
can enjoy shopping tax-free.
Payment
Methods Accepted:
* Visa
* MasterCard
* American Express
* Discover
* Paypal
* Personal Check in U.S. funds (Mail-in)
* Money Order in U.S. funds (Mail-in)
* Bank Check in U.S. funds (Mail-in)
Online:
The Antarctic Connection securely accepts Visa, MasterCard,
American Express, and Discover. Your credit card will not be charged
until your order has entered the shipping process.
Call
Toll Free:
1-877-SNOWICE (From anywhere in North America)
International phone orders must use: 1-603-383-6282.
Mail In:
Mail any order to us for the same quick shipping service as placing
online.
Visa, MasterCard, Discover, American Express, bank checks, personal checks
and money orders are accepted. If paying by credit card be sure
to indicate card expiration date and sign the form. If by check,
make payable to "The Antarctic Connection".
Mail
to address:
The Antarctic Connection
PO Box 538
Jackson, NH 03846
Fax
In:
Credit card orders are accepted when faxed in to us. One
of the last steps of our online ordering system allows you to select the
"Fax In Order". You can then print out the completed order
form, write your credit card information on the form and fax it to us.
Faxed data is as secure as any other form of ordering we offer.
Our fax number is (928) 752-1385
Contact
us
Email: manager@antarcticconnection.com
Telephone: 603-383-6282 - Monday - Friday 9 am - 4 pm
Fax: 928 -752-1385
Orders: 877- SnowIce (877-766-9423) Call Toll Free within N. America