Customer Service


Our Customer Service Policy:

We want you to be 100% satisfied with your purchase. If something isn't right, we will accept your return for a full refund or exchange (your choice). The product must be unused, in original condition w/tags, and  returned within 30 days.

See our Returns Page



Live Chat

If we're online we will help you right now!
If not, leave a message or try one of these other methods to reach us.



By Phone: 1-334-221-9668
Monday-Friday 9am - 4pm (ET)



By Email:
We make every effort to respond within 24 hours



By Mail:
Polar Connections, LLC
324 Foxhall Rd.
Pike Road, AL


* Our policy is short and simple...
We treat our customers with care and respect, the same way we want to be treated.